Delivery


Delivery Information – We deliver worldwide by Recorded Delivery.

Your postage charge is calculated at Check-Out by weight and Country.  Free postage if you spend over £150.

Your Jewellery will be dispatched within 3-5 working days of your order if it is in stock.

As our Jewellery is handmade our larger/more expensive pieces will need extra time for us to order silver and make your order.  If your jewellery will not be available immediately we will contact you as soon as possible with an estimated delivery time.  Delivery within Europe will always be within 30 days of your order unless we agree otherwise.

All items you buy from La Luna de Plata will come packaged in a beautiful velvet, silk or chiffon pouch, or ring, cufflink, bangle or necklace presentation box (depending on size), at no extra cost.

 

– Any questions? You can e-mail me here

Delivery Information to the UK and Europe:

Charges are based on the weight of the packaged jewellery, starting from £4.05. All orders will be sent by recorded post, so you will need to sign for your jewellery when it arrives.

Delivery should take approximately 1 week to the UK, and 1-2 weeks to other parts of Europe, but there are often variables outside of our control, so we are unable to guarantee this (especially during December and if there is bad weather or holidays).

You can opt to have your items delivered by ‘Urgent’ Delivery if you wish at an extra cost – please ask for options before purchasing.

All postage costs for UK and Europe are calculated automatically by our system and are reflected in your shopping cart.


Delivery Information to the rest of the World:

Delivery should take approximately 14-21 days to the USA/Canada but there are often variables outside of our control, so we are unable to guarantee this (especially during December, bad weather and holiday periods).  May 2017 update – because of regular problems we are experiencing with the USPS in the USA, significant delays and the inability to track items are regular occurrences – delivery may take 6-8 weeks or longer to the USA at this time.

All postage costs to the Rest of the World are calculated automatically by our system. Please allow several weeks for delivery, as we are unable to guarantee any timescales.

Costs are based on the weight of the packaged jewellery and a recorded (signed for) delivery method, and are reflected in your shopping cart; postage from £4.35.

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