Availability and Delivery – We deliver worldwide by Recorded Delivery.
Your postage charge is calculated by weight and Country and is shown after you press ‘Add to Cart’. Your cart is at the bottom of the right hand side of the website (or at the bottom of your screen if you are using a mobile device) and you will be automatically taken to Paypal when you press ‘Purchase’. Free postage if you spend £80 or more.
Your Jewellery will be dispatched within 3-5 working days of your order if it is in stock. However, our larger/more expensive pieces will need extra time for us to order the silver/gold and then to make your order. If your jewellery will not be available immediately we will contact you as soon as possible with an estimated delivery time.
Delivery times may be affected by the Coronavirus Pandemic and orders to the UK may be delayed due to new customs checks (from 1st January 2021).
All items you buy from La Luna de Plata will come packaged in a beautiful padded ring, cufflink, bangle, headband or necklace presentation box (depending on size), at no extra cost.
– Any questions? You can e-mail me here
Delivery Information to the UK and Europe:
Charges are based on the weight of the packaged jewellery, starting from £6.60. All orders will be sent by recorded post, so you will need to sign for your jewellery when it arrives.
Delivery should take approximately 1 week to the UK, and 1-2 weeks to other parts of Europe, but there are often variables outside of our control, so we are unable to guarantee this (especially during December, because of Coronavirus and if there is bad weather or holidays). If you are in the UK, after 1st January 2021, please expect delays to your delivery because of customs checks that may be applied after Brexit – we do not yet know what impacts Brexit will have on your delivery.
All postage costs for UK and Europe are calculated automatically by our system and are reflected in your shopping cart.
Delivery Information to the rest of the World:
Delivery should take approximately 14-21 days to the USA/Canada but there are often variables outside of our control, so we are unable to guarantee this (especially during December, the Coronavirus pandemic, bad weather and holiday periods).
All postage costs to the Rest of the World are calculated automatically by our system. Please allow several weeks for delivery, as we are unable to guarantee any timescales.
Costs are based on the weight of the packaged jewellery and a recorded (signed for) delivery method, and are reflected in your shopping cart; postage from £6.60.